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Quality Improvement
and Feedback

Full Name:

1. What is it that you like about our services?

2. What made you decide to continue using our services?

3. How would you recommend us?

4. What can we improve?

5. How could we better support you?

6. What is your opinion on our Biofeedback, Neurofeedback, Reflexology, Shiatsu, reflexology, hypnotherapy, Speech and Language, counselling or other services that you have experienced?

7. How did you end up coming to know about us?

8. If everything was perfect, how would that look for you?

9. How important was it to be able to claim for our services?

10. How are we doing? Would you refer us to others?

11. How would you describe what we do to a friend?

12. If the services improved/deteriorated? In your opinion what has been happening that contributed to this?

13. If you could not receive insurance reimbursement, would you still attend?